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Job Description |
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Job Title: |
Mgr/Asst Mgr - Technical Trainer |
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Level: |
L3 |
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Function: |
Service Support,Product & CDMS |
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Department (Sub-function) |
NA |
- JOB PURPOSE
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Technical Trainer is responsible for pan India Technical Trainings to be rolled out to Dealership Staff. The role requires the Trainer to gather training needs, develop content, deploy training modules and monitor for effectiveness. |
- INTERACTION WITH STAKEHOLDERS
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Internal |
External |
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Direct |
Urbanite>Service, Operations>Manufacturing>EV |
Dealership |
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Indirect |
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- JOB REQUIREMENTS
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Educational Qualifications |
Essential: Engg- Electrical, Electronics & computer science || Electrical And Electronics Engineering Preferred Institution: NIT & Equivalent Desired Qualification: || || |
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Work Exp |
Min: 3 |
Max:6 |
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Industry Specification |
Automobile, Consumer Durables |
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Addnl Requirements |
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Age |
Min: 32 |
Max: 60 |
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Need for travel |
70 |
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- KEY COMPETENCIES
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Technical/Functional |
1. Training Needs Identification 2. Training Needs Analysis 3. Technical & Soft Skills Content Creation 4. Training Effectiveness 5. ROTI |
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Behavioural |
L3 - ACT - Continuously raise the bar; Ensure results with speed; Meet customer expectations |
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5. KEY RESPONSIBILITIES |
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1 Training to Dealer Manpower 1.1 Prepare training plan and training calendar based on untrained manpower data. 1.2 Provide training to dealer manpower and BAL team. 1.3 Post training skill evaluation, keeping training records . 2 Development of Training SOPs 2.1 Coordination with Technical team to keep track of new changes in product and procedures. 2.2 Development of SOPs and training materials based on the changes.
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