Apply now »

Job Description

Job Title:

Mgr/Asst Mgr – Data Management and Analytics

Level:

EX

Function:

Sales Planning & Development and Customer Experience

Department  (Sub-function)

NA
  1. JOB PURPOSE

The role is responsible for integration of Technology to provide a great customer experience

 

  1. INTERACTION  WITH                               STAKEHOLDERS

 

Internal

External

Direct

Urbanite>Sales, Urbanite>Service, Operations>MIS>Front End

Tech companies

Indirect

 

 
  1. JOB REQUIREMENTS

 

 

Educational Qualifications

Essential: Engg- Electrical, Electronics & computer science || Electrical And Electronics Engineering Preferred Institution: Any Premier Institute

Desired Qualification: Engg- Electrical, Electronics & computer science||Computer Engineering

Work Exp

Min: 5

Max:10

 

Industry Specification

Auto Components, Automobile, Consumer Durables

Addnl Requirements

 

Age

Min: 23

Max: 35

 

Need for travel

0
  1. KEY COMPETENCIES

Technical/Functional
  1. UI/UX Design 2. Project Management 3. Software Integration 4. SAP Connectors 5. Analytics

Behavioural

ACT - Continuously raise the bar; Ensure results with speed; Meet customer expectations

5. KEY RESPONSIBILITIES

Job Title: Manager –

 

Technical / Functional Competencies:

  1. Experience working on data Analytics, reporting platforms, Management information systems.
  2. Experience of working in a tech support ecosystem.
  3. Knowledge of Vehicle sales, service & support processes is a must
  4. Systems knowledge of sales, services and customer support platforms
  5. Managing multiple and cross-functional stakeholders
  6. Experience of managing Govt. subsidies or similar is a plus

 

Key Responsibilities:

  • Master data management & reconciliation for dealer, product, price, customer & subsidies data
  • Data analysis for creating Management Information reports.
  • Monitoring government subsidy claims processes and validating claims data
  • Coordinating between dealers’ teams, field teams, finance team to ensure dealer compliance on processes and govt compliance.  
  • Monitoring of various KPIs and follow up with dealers and field sales / service teams on compliance and adherence.
  • Supporting BU team in MIS reports and ad-hoc data requirements.
  • Coordination with Finance, insurance, payment gateway service providers for support & new initiatives.

Apply now »