Job Description – Product Manager (Digital Transformation) Level : EX
About Bajaj Auto
The Bajaj Group is amongst the top 10 business houses in India. Its footprint stretches over a wide range of industries, spanning automobiles (two wheelers manufacturer and three wheelers manufacturer), home appliances, lighting, iron and steel, insurance, travel and finance. The group's flagship company, Bajaj Auto, is ranked as the leading three and two-wheeler manufacturer and the Bajaj brand is well-known across more than 100+ countries in Latin America, Africa, Middle East, South and South East Asia. Founded in 1926, at the height of India's movement for independence from the British, the group has an illustrious history. The integrity, dedication, resourcefulness and determination to succeed which are characteristic of the group today, are often traced back to its birth during those days of relentless devotion to a common cause. Jamanalal Bajaj, founder of the group, was a close confidant and disciple of Mahatma Gandhi.
About the Role:
Bajaj Auto has embarked on a transformation journey. Many digital tech initiatives are being planned to be rolled out as part of this transformation. The ideal candidate will be managing the Digital products & ensuring the delivery of programs. Should be self-directed, highly skilled in managing different teams, hunger to ensure adherence and desire to optimize productivity and nurture program success from inception to completion.
Key responsibilities:
1. Product roadmap
Define and own the digital product roadmap, aligning with overall business goals.
Identify and evaluate opportunities for innovation in Dealer and Customer experience using digital tools and platforms.
2. Market and Competitive Analysis
Conduct research on customer needs, market trends, dealer processes and competitor
offerings
Leverage data to identify gaps and prioritize feature development or enhancements.
3. Stakeholder Management
Collaborate with senior management, sales, service and operations teams to align digital products with business objectives.
Act as the primary point of contact for internal stakeholders
Conduct regular reviews & take up prioritization of product features for deployment.
4. Product Lifecycle Management
Oversee the end-to-end lifecycle of digital products, from ideation to deployment and
optimization.
Define product requirements and specifications, ensuring alignment with customer needs
and KPIs
5. Performance Metrics and Reporting
Define KPIs for Customer experience metric NPS, Dealer NPS and process improvements based on the NPS feedback.
Analyze product performance and make data-driven decisions for continuous
improvement.
Key Stakeholders
- Internal : Delivery teams, Business stakeholders.
- External : Customers, Partner Eco System.
We imagine you to be:
- Able to multitask and meet targets while maintaining attention to detail
- Having strong negotiation & influencing skills.
- Having excellent communication skills
- Having passion to take up exciting challenges & achieve results.
- Having ability to anticipate risks.
- Able to operate effectively in highly ambiguous settings and timeline pressure situations
Qualification and Skills
- Total 7+ years of work experience of which 4-5 years’ experience in Digital product management role in a start-up environment that runs in an agile manner
- Preferred work experience in Automotive/ IT/Banking/ Finance/ Insurance domain.
- Profound knowledge in Automotive process & Digital product management
KPIs of the role
- Digital product KPI Target vs Actuals
- User adoption
- Time to market
- Budget vs Actuals / ROI
Qualification
MBA from Premium business school