L4 - Branch Operation - UK - Dehradun - BACL

Position/Designation

Assistant Manager – Branch Operations

Grade/Level

L4

Location

Dehradun

Experience

Minimum 2 to 4 years of experience, preferably in Financial Services/Banking/FMCG/NBFC

Qualification

Any Graduate/ P.G./M.B.A.

Reporting To

Area Manager – Operations

Number of Reporters

Direct -  0                          Indirect – 0/1

Summary Role Profile/Job Responsibilities

Below are the key activities to be performed by an BOM for the mapped Branch:

1. Walk-in Customer management & query resolution
2. Must have experience in repo sales
3. Must have experience in Yard Management
4. Cash collection, deposition & maintenance of the  accurate records 
5. Loan Closure cases updation & closure
6. Reconciliation of Bank Account -  open items
7. Coordination with RTO / local authorities for Trade License Renewal
8. Timely updation of Receipts, RC to Core Systems & reconciliation
9. Empanelment of new brokers & Coordination with Brokers for sale of Repossessed Vehicles for the mapped stockyards
10. Monthly audit of receipts updated and received from collection team
11. Laisioning with Various departments such as Legal/Repayment/Admin/Customer Service / Collections
12. Record Keeping and Admin Activities
13. Ensure 100% Compliance of Process and policies
14. Ensure achievement of targets for:
    1. PI & Charges collection for the branch
    2. Cross sale of Insurance & Lead generation
    3. Conduct Service Camps at Branch & Non-Branch locations