L4 - ICV SALES - KL - Palakkad - BACL
Date: 9 Dec 2025
Location: Cochin RO (BACL), India
Company: bajajauto
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Designation |
EXEC MGR |
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Department |
ICV Sales |
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Level |
L4 |
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Employment Type |
Full-time |
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Location |
Palakkad |
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Reporting Manager Title |
ASSISTANT MANAGER |
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Language |
MALAYALAM & ENGLISH |
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Travel |
Yes |
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Academic Qualification |
Any Graduate/ PG/MBA |
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Work Experience |
Minimum 2 |
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Domain Knowledge (Preferable) |
NBFC/ BFSI/ Banking
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Job Purpose
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The purpose of this role is to drive finance sales and penetration at assigned dealerships by effectively managing a team of off-roll Sales DMAs, ensuring compliance in customer documentation, and delivering a seamless customer onboarding and disbursement process. The role aims to maximize business volumes, maintain strong dealer relationships, ensure high-quality customer service, and uphold company policies through accurate verification, timely case processing, and continuous monitoring of market competition. Additionally, the role supports lead conversion, enquiry management, collections, and operational TAT adherence, while providing regular updates on performance against targets to the ASM. |
Key Responsibilities
- Managing a team of off roll sales DMA to ensure sales & penetration at the dealership as per the target
- Ensure all the documents w.r.t. customer are verified in originals and scan & fill various customers’ details in ICAS & submit it immediately. Physical agreement & repayment instrument dispatch within prescribed tat
- To ensure sale of finance schemes to customers (within & outside dealership) as per the targets
- Maintain & improve the relationship with the dealer/s & address issues/queries on daily basis
- Verification of all documents, w.r.t. customers e.g. KYC, customer personal information, documents received through DMAS at ASC location, in line with company policy
- Monitoring the competition activity in dealership & location
- DCC cash deposition
- Maintain & improve the productivity of DMAS
- ASC/ branch visit of dealer (network visit)
- Enquiry management & follow up on open enquiries
- Conversion of all leads (web/tele/rural)
- Collection of RC, resolution of FEMI, nonstarter on regular basis as per the targets
- Keep the AM updated on daily basis w.r.t. targets vs achievements
- Maintain tat for decision on case & speedy disbursement tat
- Understand & explain all the schemes to the customers
Key Skills Required
Technical Skills:
- Excel Knowledge
- Sales/marketing skills
Soft Skills:
- Working with others
- Relationship management
- Result orientation
Key Performance Indicators
- Responsible for Achieving Volume Targets for The Area On Quarterly Basis
- Responsible for Achieving Penetration Targets for The Area On Quarterly Basis Sales Penetration
- Responsible for Increase in Number of
- Finance Customers with Dealership/S On Quarterly Basis
- To Execute Special Schemes for Festivals and Conducting Loan Melas Etc.
- To Increase Insurance Penetration On Total Sales On Quarterly Basis Quality Improvement
- Login to Disbursement Ratio Should Be Kept More Than 80%.
- Repayment Should Be More Than 95% Within The Tat
Additional Role Details
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Work-Schedule |
5 Days/week |
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Hiring Local/Pan-India Candidates |
(On company policy) |
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Additional Comment (if any) |
- |